Support

Write to support@adaging.io. A person reads every message, and we aim to answer within two working days. We reply in English.

What to put in your message

Write from the email address you used at checkout, or name that address in the message. We find your account by it, and without it we cannot tell which account is yours.

If something went wrong, the time it happened and what you saw on the screen usually saves a round of questions. Please do not send us passwords or card numbers: we never need them, and we cannot use them.

Things you can do without us

Signing in: enter your email on the sign-in page and we send a six-digit code to it. The code is short-lived, and asking for a new one is always safe.

Cancelling: open Profile in your account and cancel there. Your access stays open until the end of the period you have already paid for. The Subscription Policy covers renewals, prices and refunds.

Deleting your account: Profile has that too. Deletion is scheduled 30 days ahead and can be undone from the same screen until then. What is removed and what the law makes us keep is in the Privacy Policy.

The programme itself

Adaging is training for general wellness. It is not a medical device, it does not diagnose or treat any condition, and it does not replace a doctor. If you have pain, a medical condition or recent pelvic surgery, talk to a doctor before you start.

Who we are

Adaging is operated by Xora Technologies S.L., Betera, Valencia, 46117, Spain. NIF: B22975635. Contact: support@adaging.io. Full company details are in the Legal notice.